> For the complete documentation index, see [llms.txt](https://docs-launchpad.energyweb.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-launchpad.energyweb.org/ewx-ecosystem/the-marketplace-app/faq-marketplace-app.md).

# FAQ: Marketplace App

## Lifting & Lowering

### What is lifting?

Lifting is the process of migrating EWTs from Energy Web Chain (EWC) to Energy Web X (EWX).

### How long does it take to reflect my lifted EWT to my account?

Lifted tokens take approximately 30 minutes to reflect in your EWX account after successful transaction from the Marketplace app.

### What is lowering?

Lowering is the process of migrating EWTs from Energy Web X (EWX) to Energy Web Chain (EWC).

### How long does it take to reflect my lowered EWT to my account?

Lowered tokens take approximately 24 hours to reflect in your EWC account after successful transaction from the Marketplace app.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs-launchpad.energyweb.org/ewx-ecosystem/the-marketplace-app/faq-marketplace-app.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.