# FAQ: Marketplace App

## Lifting & Lowering

### What is lifting?

Lifting is the process of migrating EWTs from Energy Web Chain (EWC) to Energy Web X (EWX).

### How long does it take to reflect my lifted EWT to my account?

Lifted tokens take approximately 30 minutes to reflect in your EWX account after successful transaction from the Marketplace app.

### What is lowering?

Lowering is the process of migrating EWTs from Energy Web X (EWX) to Energy Web Chain (EWC).

### How long does it take to reflect my lowered EWT to my account?

Lowered tokens take approximately 24 hours to reflect in your EWC account after successful transaction from the Marketplace app.


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